A service, in your pocket.
A mobile booking concept that turns choosing a service and finding a time into one clear journey.
Mobile interface exploration and a proposed booking journey. These are illustrative screens; no appointments, accounts or payments are live. This is not a commissioned client project or a claim of measured results.
The brief.
Explore a mobile product for a local service business. Customers should be able to choose a service, see availability and understand their booking at a glance.
The challenge.
Booking by message often involves several conversations about services, dates and confirmation. A product needs to make the next action clear and handle unavailable times honestly.
The approach.
Organise the journey around three decisions: what you need, when it works and whether the details are right. Keep upcoming bookings easy to find and changes easy to understand.
What it brings
together.
- 01Service selection with useful descriptions
- 02An availability-led booking journey
- 03An upcoming appointment overview
- 04Clear confirmation and rescheduling states
What we would
validate.
Can a new customer understand the service options?
Can people distinguish available and unavailable times?
Does the confirmation communicate the right booking details?
Have a similar
challenge?
Let’s turn your business needs into a considered project.